Terms & Conditions

Welcome to Phantomo. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully to understand how we operate and what you can expect as a customer.

Orders & Payments

All prices are listed in GBP and include applicable taxes.
Orders are confirmed via email once payment is received.
We reserve the right to cancel or refund any order due to errors in pricing, stock, or payment issues.

Shipping & Delivery

Orders are processed within 1–2 business days.
Estimated delivery times are listed at checkout.
We are not responsible for delays caused by courier services, but we’ll always help resolve issues quickly.

Returns & Exchanges

You may return most items within 14 days of delivery.
Products must be unused, in original packaging, and in resellable condition.
Please review our Returns Policy for full details.

Privacy & Data Protection

We value your privacy. Personal data is stored securely and only used for order processing and communication.
Read our Privacy Policy to learn more.

Use of Website

All content (images, text, branding) is owned by Phantomo and may not be copied without permission.
You agree not to misuse the website or attempt unauthorized access.

Legal Disclaimer

We strive for accuracy, but errors can happen. Phantomo reserves the right to correct any inaccuracies.
These terms are subject to change at any time. Updates will be posted on this page.

📞 Contact Us

Questions about our terms or your order?
Email us at info@phantomo.co.uk – we’re here to help!